COVID-19 Update from Town Hall

During an Emergency Special Called Town Council meeting at 7:00 p.m. on Wednesday, March 25, 2020 Town Council took action to further protect the general public and staff working in Town Hall against the COVID-19 virus. The Tazewell Town Council unanimously voted to close the doors to the general public immediately. This closure is presently scheduled to stay in place until 4:30 p.m. on Friday, April 24, 2020 or until further notice. Individuals can still call Town Hall in order to communicate by phone with appointed officials as always.

Payments can be addressed a number of ways. One of those payment methods is by using the drop box located on the front of the Municipal Building labeled WATER PAYMENTS ONLY.

The Town of Tazewell also offers online bill pay:

For Town water/sewer/garbage bills click here

For Town real estate and personal property taxes click here

Or call (855)851-5398 through our third-party collecting agency which charges a $3.50 fee for water payments and 3% for tax payments.

You may also call Town Hall at (276)988-2501 during normal operating hours (8:00 a.m. – 4:30 p.m.) and one of our Customer Service Associates can process your payment by debit/credit card with no processing fee.

Council also voted unanimously to wave the $30 reconnection fee for water utility disconnections during this time. As always, we will work with our citizens and businesses that may be experiencing financial shortfalls regardless of the reason. Due to the growing COVID-19 situation the Town of Tazewell is taking every precaution to operate at our highest potential and continue to serve the public as best as possible. Please be patient as we all make our way through this unfortunate situation. Council and staff thanks each of you for your patience and understanding during this process.

Todd Day, MBA, ICMA-CM
Town Manager/Engineer