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Utility Billing

Utility bills for water, sewer, and garbage are mailed on the first business day of each month. The bills are due in full by the last business day of the same month or a 1.5% penalty is applied. Charges are based on gallon consumption per billing period NOT number of days each month.
Charges are as follows:


First 2000 gallons =

$24.50  water

$27.50  sewer

$13.00  garbage (mandatory)

$65.00  total minimum bill <= 2000 gallons

(For every additional 1000 gallons of water consumed, $7.00 is charged for water and $7.85 is charged for sewer = $14.85 PER THOUSAND GALLONS OF WATER/SEWER OVER MINIMUM)



First 2000 gallons =

$36.15  water

$41.00  sewer

$77.15  total minimum bill w/o garbage

$20.00  garbage (optional)

$97.15  total minimum bill <= 2000 gallons w/ garbage

(For every additional 1000 gallons of water consumed, $8.85 is charged for water and $10.00 is charged for sewer = $18.85 PER THOUSAND GALLONS OVER MINIMUM.)



IN TOWN:  $130.00

OUT OF TOWN:  $154.30

Garbage Collection

Updated rates as of 7/2012- Monthly Fees: Residential $13.00 (In Town) – $20.00 (Out of Town) Dumpster Fees 2 yard – $8.00 per pick up 4 yard – $11.50 per pick up 6 yard – $14.50 per pick up 8 yard – $17.50 per pick up. See the Public Works section for more information about Garbage Collection.


Emergency Water Services

For emergencies related to water and sewer during office hours, simply call 276-988-2501. After hours, town crews can be dispatched through the 911 office.


Water, Water Everywhere

Water usage high? Toilet leaks can be silent. Check your toilets for leaks at least once a year. An easy way to do this is to use a colored liquid, example: dark colored soda, koolaid, etc. Pour some of it into the back of the tank. Wait about 30 minutes. Look in the toilet bowl. If the water in the bowl has any color in it, then it is likely that your toilet is leaking.

A dripping faucet or fixture can waste 3 gallons of water a day. That is a total of 1,095 gallons a year!

Tips to save water:

* Take shorter showers

* Only do full loads of laundry

* Run only loads in the dishwasher

* Turn off the water when brushing your teeth

* Only water plants when they need it

Water Meter Replacement



Recent drinking water quality monitoring conducted by the Town of Tazewell has found elevated levels of lead in drinking water in some homes/buildings in the Town of Tazewell. Although the primary sources of lead exposure are lead-based paint and lead-contaminated dust or soil, the U.S. Environmental Protection Agency estimates that 10 to 20 percent of a person’s potential exposure to lead may come from drinking water.
The Town of Tazewell is concerned about the health of their residents because lead can cause serious health problems if too much enters your body from drinking water or other sources, especially for pregnant women and children 6 years and younger. It can cause damage to the brain and kidneys, and can interfere with the production of red blood cells that carry oxygen to all parts of your body. Scientists have linked the effects of lead on the brain with lowered IQ in children. Adults with kidney problems and high blood pressure can be affected by low levels of lead more than healthy adults. Lead is stored in the bones and it can be released later in life. During pregnancy, the child receives lead from the mother’s bones, which may affect brain development.
It is important to note that there is no immediate threat to the Town of Tazewell’s drinking water system. A total of 20 water samples were taken from tests sites at various locations around town, out of those twenty only three tested positive for lead levels above the recommended action level as set by the Environmental Protection Agency. Lead found in the water at the test sites were due to conditions unique to each home/building, such as the presence of lead solder, brass faucets, or fittings and valves that may contain lead. If were present in the Town of Tazewell’s Water System then it would have appeared in all twenty samples collected from the different test sites. The purpose of this notice is to conform with state regulations that require the Town of Tazewell to notify all water users when lead is found to be present in its drinking water. Once again it is important to remember that the homes/buildings that tested positive for lead amounts exceeding the recommended action level were due to unique conditions specific to the home/building.
There are steps you can take to reduce your exposure to lead in your water:
1.) Run your water to flush out lead. When your water has been setting for several hours, you can minimize the potential for lead exposure by flushing your tap for 30 seconds to two minutes before using water for drinking or cooking. This flushes lead-containing water from the pipes.

2.) Use cold water for cooking and preparing baby formula.

3.) Do not boil water to remove lead, as boiling water will not reduce lead levels of lead in your water.

4.) Test your Water for lead-Contact the Town of Tazewell at (276)-988-2501 for more information on how to get your water tested.

5.) Identify your plumbing fixtures that contain lead-Contact a licensed plumber to have them identify which plumbing fixtures you may have that contain lead. Once identified, have your plumber replace the fixtures to reduce your exposure to lead.
For more information regarding this press release or for any other inquiries, please contact the Town of Tazewell at (276)-988-2501. For more information on reducing lead exposure around your home/building and the health effects of lead, visit the Environmental Protection Agency’s Website at or contact your health care provider